Empowering organizations through AI-driven Knowledge Management Solutions.
collaborative shared technologies llc
Empowering organizations through AI-driven Knowledge Management Solutions.
Collaborative Shared Technologies LLC
- The Problem: "Are you struggling with losing institutional knowledge when employees leave?"
- Our Solution: "We deploy secure, AI-driven platforms to capture and organize tacit knowledge."
- The Benefit: "Resulting in faster onboarding, reduced rework, and protected intellectual capital."
Certifications
Federal and State government contracting Support
Why Partner With Us
• Low overhead, high agility
• Clearance status: TS/SCI Security Clearance CI Polygraph (adjudicated)
• Ability to integrate into existing environments
• Strong documentation discipline
• Government process familiarity
Unique Entity ID (UEI): HU1GCCXCKN81
CAGE Code: 174U2
- SAM.gov Registration: Active | View our official profile
- Primary NAICS Codes:
- 541511 - Custom Computer Programming Services
- 541611 - Administrative Management Consulting
- 541512 - Computer Systems Design Services
- 541715 - Research & Development Services
- 541690 - Technical Consulting Services
- Federal Certifications (SBA.gov certified):
- Woman-Owned Small Business (WOSB)
- Veteran-Owned Small Business (VOSB)
- Service-Disabled Veteran-Owned Small Business (SDVOSB)
- State Certifications (MD):
Veteran-Owned Small Business Enterprise (VSBE)
- 9Primary PSCs: R425, R429, R423, AJ11
Our Differentiators
Mission-Critical Governance by Design: We specialize in solutions for highly regulated environments. Our frameworks for records management, information governance, and ethical AI are built into solutions from the start, mitigating risk for clients in public health, defense, and government services.
Outcome-Obsessed, Business-First Approach: We align every technological solution to a specific mission outcome and user need. Our work is guided by the principle that technology must serve the mission, resulting in high-user-adoption rates and measurable ROI for our clients. Proven Transformation Leadership with Credentials: Our leadership has a documented track record of leading enterprise-scale digital transformations. This is supported by founder credentials including a Master’s in KM, status as a PMP and Scrum Master, and direct experience supporting high-visibility initiatives at agencies.
Past Performance
Systems Supported
Systems Supported
Enterprise Knowledge Management and Digital Modernization leader with 23+ years supporting the U.S. Air Force, Defense Intelligence Agency, The Pentagon, Special Operations units, and major defense contractors.
Experience spans:
• Enterprise KM Strategy & Governance
• Digital transformation initiatives
• SharePoint & M365 enterprise architecture
• AI-enabled knowledge retrieval
• Records management & lifecycle governance
• Agile program execution
• IT service management & workflow automation
• Executive advisory & mission support
Held senior enterprise roles including:
- Chief Knowledge Officer (CKO)
- Enterprise Chief Knowledge Officer
- Enterprise Senior Knowledge Manager
- AI Knowledge Management Engineer
Supported organizations serving up to 22,000 customers across classified and unclassified environments
PROGRAM TYPES SUPPORTED
• Intelligence Community IT service units (6K+ personnel)
• Enterprise communications squadrons supporting 22K customers
• Special Operations Communications programs
• Global embassy IT network operations (15K personnel, 184 locations)
• Large-scale knowledge modernization initiatives
• AI-driven knowledge automation programs
• Enterprise SharePoint & ServiceNow KM deployments
• Records management & compliance inspection programs (3M+ file plans inspected)
Systems Supported
Systems Supported
Systems Supported
Enterprise Platforms:
• SharePoint Online (FARM & Site Collection Administration)
• Microsoft 365 / Teams
• ServiceNow KM Module
• Atlassian Confluence & JIRA
• BMC Remedy Ticketing (3,000+ annual tickets)
• Cisco Webex enterprise licensing (22K users)
• Tableau & IBM Cognos Analytics
Infrastructure & IT Operations:
• Managed 997 Unclassified + 689 Classified systems
• Configured 600+ IT systems globally
• Developed 70+ automated workflows in SharePoint
• Administered 250+ SharePoint site collections.
Industry Frameworks Aligned with:
1. Cyber & Information Governance (NIST-aligned cybersecurity and information protection practices)
2. Agile (Scrum, Kanban) program execution
3. Federal Records lifecycle Governance & compliance
4. PMBOK-aligned project governance and performance management
5. ITIL-aligned IT service and knowledge lifecycle management
6. Knowledge Management Frameworks (APQC & KMI)
7. Lean Six Sigma (DMAIC) Process Optimization Methodology
8. SDLC Governance & Requirements Traceability
9. Enterprise Change Management & Adoption Strategy
Results Delivered
Systems Supported
Results Delivered
✔ Reduced manual processing time by 40% through AI-driven automation
✔ Reduced research timelines from days to hours using AI-enabled retrieval systems
✔ Saved $6.5M in agency training costs by implementing SharePoint Online enterprise training
✔ Trained 14K+ personnel in enterprise records management compliance
✔ Supported 22K enterprise customers with structured KM governance
✔ Managed ~3,000 annual IT service tickets across classified & unclassified systems
✔ Inspected and validated 3M+ file plans for compliance
✔ Designed enterprise KM frameworks aligned to mission modernization initiatives
✔ Led cross-directorate working groups to establish governance consensus