Address: 6401 Golden Triangle Drive, Suite 201 #107 Greenbelt, MD 

POC: Asha A. Peterson, Founder & CEO

Phone: (786) 512-4783

Email: ceo@collaborativesharedtech.net

Website: https://collaborativesharedtech.net

eMMA Vendor: Active Supplier# 1089551

UEI: HU1GCCXCKN81 | CAGE Code: 174U2 | DUNS Number: 110096910 

Business Type: SBA-Certified Small Business | Service-Disabled Veteran-Owned (SDVOSB) | Woman-Owned Small Business (WOSB) | Veteran-Owned Small Business (VOSB)| Veteran Small Business Enterprise (VSBE)

Enterprise Knowledge Management (KM)

· Developing and implementing enterprise-wide KM strategies and maturity models.

· Architecting and deploying structured knowledge capture, retention, and transfer programs for both tacit and explicit knowledge.

· Designing enterprise taxonomies, metadata schemas, and knowledge architectures to enable discovery.

· Establishing organizational learning and cross-functional knowledge-sharing frameworks.

Artificial Intelligence & Digital Transformation

· Providing AI strategy, governance, and implementation roadmaps aligned to mission objectives.

· Engineering AI-enabled solutions for intelligent search, knowledge discovery, and predictive decision support.

· Delivering predictive analytics platforms that convert data into actionable operational insights.

· Implementing intelligent process automation and workflow optimization.

Enterprise Content & Process Management

· Designing and implementing Enterprise Content Management (ECM) systems as authoritative sources of truth.

· Automating document classification, tagging, and retrieval using AI to ensure compliance and accessibility.

· Redesigning and optimizing core business processes by embedding intelligent knowledge flows.

· Establishing information governance frameworks for regulated environments.

Business & Organizational Transformation

· Leading process improvement and redesign initiatives using Lean and Agile methodologies.

· Managing complex changes and driving user adoption for technology and analytics programs.

· Implementing performance measurement systems to track outcomes and enable continuous improvement.

· Facilitating cross-functional stakeholder engagement to ensure solution alignment and buy-in.

Collaborative Shared Technologies LLC transforms information into a strategic asset through integrated Knowledge Management and Artificial Intelligence solutions. We enable federal and state agencies to make faster, data-driven decisions, ensure regulatory compliance, and achieve mission success by embedding intelligence directly into workflows and knowledge systems. Our methodology delivers tangible operational outcomes, including reduced process cycle times, increased knowledge worker productivity, and enhanced governance.

Integrated KM + AI Execution: We uniquely combine deep KM discipline with practical AI application. Unlike pure AI vendors or traditional consultants, we architect systems where AI enhances human expertise—evidenced by our founder’s dual expertise as a KM subject matter expert and AI strategist, directly addressing complex challenges in federal healthcare and defense.

Full-Lifecycle Delivery from Strategy to Adoption: We own the outcome from initial strategy through implementation, change management, and sustainment. Our proven engagement model, which pairs strategic advisory with hands-on technical delivery, ensures solutions are adopted and deliver lasting value.

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 Mission-Critical Governance by Design: We specialize in solutions for highly regulated environments. Our frameworks for records management, information governance, and ethical AI are built into solutions from the start, mitigating risk for clients in public health, defense, and government services.

Outcome-Obsessed, Business-First Approach: We align every technological solution to a specific mission outcome and user need. Our work is guided by the principle that technology must serve the mission, resulting in high-user-adoption rates and measurable ROI for our clients.

 Proven Transformation Leadership with Credentials: Our leadership has a documented track record of leading enterprise-scale digital transformations. This is supported by founder credentials including a Master’s in KM, status as a PMP and Scrum Master, and direct experience supporting high-visibility initiatives.

Active TS/SCI Security Clearance with CI Poly; extensive experience operating in classified and compartmented environments. 

Federal Certifications (Active in SAM.gov)

· Service-Disabled Veteran-Owned Small Business (SDVOSB)

· Woman-Owned Small Business (WOSB)

· Veteran-Owned Small Business (VOSB)

State of Maryland Certifications (Active in eMMA)

· Veteran-Owned Small Business Enterprise (VSBE)

· Certified Small Business (CSB) / Small Business Reserve (SBR) Eligible 

Environment: Classified & Unclassified (TS/SCI)
Scale: 6,000+ personnel across two IT service units

• Directed enterprise Knowledge Management strategy supporting mission-critical intelligence operations.
   
• Identified enterprise knowledge gaps and designed future-state (To-Be) architecture aligned to operational mission priorities.
   
• Implemented SharePoint Online enterprise training initiative, saving $6.5M in training costs while accelerating workforce adoption.
   
• Designed workflow and business process models improving lifecycle governance and information accessibility.
   
• Supported operations across classified and unclassified environments while maintaining strict compliance controls.
   

Environment: Classified & Unclassified Systems
Scale: 22,000+ customers

• Led enterprise KM governance for communications infrastructure supporting 22K end users.
   
• Managed policy, records management, and information governance frameworks across regulated environments.
   
• Administered 997 unclassified and 689 classified systems, overseeing approximately 3,000 annual IT service tickets to sustain operational continuity.
   
• Established role-based training programs increasing user adoption and knowledge-sharing maturity across the enterprise.
   

Environment: Global IT Infrastructure / High-Security Environments
Scale: 15,000+ personnel across 184 international locations

• Supported global technology network operations across 184 U.S. Embassy locations.
   
• Configured and documented 600+ IT systems, ensuring system reliability and continuity.
   
• Conducted security scans and vulnerability mitigation to protect enterprise assets.
   
• Implemented disaster recovery, continuity planning, and lifecycle governance standards.
   

Environment: Secure DoD Enterprise Collaboration Platforms
Scale: 250+ Site Collections | 70+ Automated Workflows

• Administered and governed 250+ SharePoint site collections supporting mission-critical collaboration.
   
• Engineered 70+ automated workflows to streamline documentation processes and lifecycle management.
   
• Designed taxonomy, ontology, and metadata standards improving enterprise discoverability.
   
• Reduced manual processing time by 40% through AI-enabled knowledge automation.
   
• Decreased research timelines from days to hours through intelligent retrieval architecture.
   

• Microsoft 365 / SharePoint Online (FARM & Site Admin)
   
• ServiceNow KM Module
   
• Atlassian JIRA & Confluence
   
• BMC Remedy Ticketing
   
• Cisco Webex (22K enterprise licenses administered)
   
• Classified & Unclassified IT Systems
   
• AI-enabled retrieval and automation platforms
   

NAICS CODES 

 541611 — Administrative Management and General Management Consulting

541690 — Other Scientific and Technical Consulting Services

541512 — Computer Systems Design Services

541511 — Custom Computer Programming Services

518715 — Research and Development

· Founded: 2022

· Ownership: 100% Woman-Owned & Service-Disabled Veteran-Owned

· Primary Markets: Federal Government (Prime & Subcontractor), State of Maryland, Commercial Enterprises in regulated industries.

· Work Model: Remote, Hybrid, and On-Site delivery to meet client requirements.