AI-Enabled Knowledge Management & Process Optimization for DoD Programs 

WOSB | SDVOSB | VOSB | Cleared SME Support

• 40% reduction in manual processing 
• $6.5M cost savings 
• 22K+ users supported 
• 3M+ file plans validated

• Proven DoD and IC mission experience 
• Cleared personnel (TS/SCI + CI Poly) 
• NIST-aligned governance and compliance 
• Seamless integration into prime environments 
• Strong documentation and audit readiness

• Develop and implement enterprise KM strategies and maturity models 
• Architect knowledge capture, retention, and transfer for tacit and explicit knowledge 
• Design taxonomies, metadata schemas, and knowledge architectures to improve discovery 
• Establish organizational learning and cross-functional knowledge-sharing frameworks 

• Deliver AI strategy, governance, and implementation roadmaps aligned to mission objectives 
• Engineer AI-enabled solutions for intelligent search, knowledge discovery, and decision support 
• Develop predictive analytics platforms that drive actionable insights 
• Implement workflow automation and process optimization

• Design and implement Enterprise Content Management (ECM) systems as authoritative sources of truth 
• Automate document classification, tagging, and retrieval to ensure compliance and accessibility 
• Optimize business processes through intelligent knowledge flows 
• Establish information governance frameworks for regulated environments 

• Lead process improvement initiatives using Lean and Agile methodologies 
• Manage change and drive adoption of technology and analytics solutions 
• Implement performance measurement systems to track outcomes and improvement 
• Facilitate stakeholder engagement to ensure alignment and execution

Collaborative Shared Technologies LLC supports prime contractors across:

• Enterprise IT & Digital Transformation 
• Knowledge Management & Governance 
• Process Improvement (Lean Six Sigma) 
• Data, Analytics & Decision Support 
• AI & Workflow Automation 
• PMO & Mission Support

Proven enterprise delivery across DoD and Intelligence Community environments

• 23+ years supporting DoD and IC missions across enterprise IT, knowledge management, and digital modernization 
• $6.5M cost savings achieved through enterprise training and knowledge delivery modernization 
• 22,000+ users supported across communications and collaboration environments 
• 6,000+ personnel supported within intelligence IT service units 
• 15,000+ personnel across 184 global locations supported in secure IT operations 
• 40% reduction in manual processing through AI-enabled workflow automation 
• 3,000+ annual IT service tickets managed across classified and unclassified systems 
• 3M+ file plans validated to ensure compliance and audit readiness 

Experience spans enterprise KM governance, AI-enabled solutions, process optimization, and mission-critical IT operations in regulated environments.

Enterprise platforms, collaboration environments, and IT operations at scale

• Microsoft 365 (SharePoint Online, Teams) 
• ServiceNow Knowledge Management 
• Atlassian JIRA & Confluence 
• BMC Remedy ITSM 
• Cisco Webex (22K+ users) 
• Tableau & IBM Cognos Analytics

• 1,600+ IT systems supported across classified and unclassified environments 
• 600+ systems configured across global operations 
• 250+ SharePoint site collections administered 
• 70+ automated workflows developed to improve efficiency 

• NIST-aligned cybersecurity & information governance 
• ITIL-based service and knowledge lifecycle management 
• Agile (Scrum, Kanban) delivery models 
• PMBOK-aligned project governance 
• Lean Six Sigma (DMAIC) process optimization 
• SDLC governance & requirements traceability

Collaborative Shared Technologies LLC differentiates through integrated KM and AI capabilities, governance-first delivery, and a proven ability to support enterprise-scale federal programs. 

Integrated KM + AI Execution:  

Collaborative Shared Technologies LLC combines enterprise knowledge management discipline with practical AI application, delivering solutions where intelligent systems enhance human expertise and improve decision-making across complex federal environments.

Full-Lifecycle Delivery from Strategy to Adoption:  

Collaborative Shared Technologies LLC delivers end-to-end solutions—from strategy and architecture through implementation, change management, and sustainment—ensuring adoption, scalability, and long-term operational value. 

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 Mission-Critical Governance by Design:  

Collaborative Shared Technologies LLC delivers solutions engineered for highly regulated environments, embedding records management, information governance, and ethical AI frameworks from inception to ensure compliance, audit readiness, and risk mitigation. 

Outcome-Obsessed, Business-First Approach: 

Collaborative Shared Technologies LLC aligns every solution to defined mission objectives and user needs, delivering measurable improvements in operational performance, user adoption, and return on investment. 

 Proven Transformation Leadership with Credentials:  Collaborative Shared Technologies LLC brings demonstrated experience supporting enterprise-scale digital transformation initiatives across federal and defense environments, including high-visibility programs requiring governance, scalability, and performance optimization. 

Cleared Personnel & Secure Environment Experience: 

Personnel with active TS/SCI clearance and CI Polygraph (adjudicated), with experience supporting classified and compartmented environments within DoD and Intelligence Community programs. Personnel with active TS/SCI clearance and CI Polygraph (adjudicated), with experience supporting classified and compartmented environments. 

Federal Certifications (Active in SAM.gov)

· Service-Disabled Veteran-Owned Small Business (SDVOSB)

· Woman-Owned Small Business (WOSB)

· Veteran-Owned Small Business (VOSB)

State of Maryland Certifications (Active in eMMA)

· Veteran-Owned Small Business Enterprise (VSBE)

· Certified Small Business (CSB) / Small Business Reserve (SBR) Eligible 

NAICS CODES 

 541611 — Administrative Management and General Management Consulting

541690 — Other Scientific and Technical Consulting Services

541512 — Computer Systems Design Services

541511 — Custom Computer Programming Services

541715 — Research and Development

Address: 6401 Golden Triangle Drive, Suite 201 #107 Greenbelt, MD 

POC: Asha A. Peterson, Founder & CEO

Phone: (202) 336-2048

Email: ceo@collaborativesharedtech.net

Website: https://collaborativesharedtech.net

eMMA Vendor: Active Supplier# 1089551

UEI: HU1GCCXCKN81 | CAGE Code: 174U2  

Business Type: SBA-Certified Small Business | Service-Disabled Veteran-Owned (SDVOSB) | Woman-Owned Small Business (WOSB) | Veteran-Owned Small Business (VOSB)| Veteran Small Business Enterprise (VSBE)